how to find serial number on canon camera box

Once the item is received by us, you will be notified by us and we will commence with inspecting the product as well as getting back to you with an update. We have passed this information onto our couriers and they will proceed to collect your item from you.

I contacted the company concerned and sent them the same info i sent Canon there reply is:. Please do not hesitate to contact me should you require any further assistance. We suggest that you seek a refund from your seller and enlist the help of Trading Standards in doing so as necessary. We have reported this matter to our Anti-Counterfeit Team who will investigate the matter and consider all necessary legal action against the seller. The sale of grey market goods in the UK infringes Canon's trade mark rights and risks a number of other legal implications including Customs and tax offences, improper localisation for the UK market (including for example, low grade or unsafe third party UK power cords, no valid UK/European manufacturer’s one year warranty, and ineligibility for European promotions) and breach of European Environmental and Safety requirements. Grey market products are products which were put on the market outside of Europe and not intended for the European market.

This is usually done in an attempt to conceal the fact that the product is a “parallel” or “grey market” product. Please note this does NOT mean that the camera itself is counterfeit, just that the serial number is counterfeit.įake serial numbers conceal the source of the product. Thank you for providing images of your camera and packaging.įrom the images provided I am very sorry to inform you that the external serial number displayed on your camera is not a genuine Canon serial number but is a fake/counterfeit serial number. They asked for photo taken with my camera a photo of the base plate and a photo of the box. Update:- having read posts on above forum i contacted Canon Uk. It seems Canon HK have been caught out doing a few unscrupulous things with serial numbers. You might want to read this - …ra-recently-Is-it-GENUINE

How to find serial number on canon camera box